FAQS

Q1.How many years is your company in auto parts business field?

A:Our company started since 1995,there is about 25years history for us in auto parts business field.

Q2:Are you trading company or factory?

A:We are factory.and we are dedicated to the production of  water pump and electronic pumps.

Q3:Which market have you exported?

A:We have closed cooperation relationship with the companies in Europe,Latin America ,Middle East and so on.

Q4:Do you have any certificate?

A:Yes,like ISO9001:2015

Q5:Do you have your own brand for export?

A:Yes.we have.Our brand is “Shao’s,it’s from owner’s family name,and all products guarantee by their own name.

Q6:What’s the MOQ for each item?

A:Normally MOQ is 40PCS,but if the items we have stock,there is no limitation for MOQ

Q7. What is your terms of packing?

A: Generally, we pack our goods in “shao”our own colour boxes or neutral white boxes ,the carton is for blank.

Q8. What is your terms of payment?

A: T/T 30% as deposit, and 70% payment against B/L copy.

Q9. What is your terms of delivery?

A:FOB

Q10. How about your delivery time?

A: Generally, it will take 45 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q11. Can you produce according to the samples?

A: Yes, we can produce by your samples or technical drawings. We can build the mould  and fixtures.but the delivery will be longer and any time you should pay the mould charge.

Q12. What is your sample policy?

A: We can supply the sample if we have ready parts in stock, but the customers need to pay the sample cost and the courier cost.

Q13. Do you test all your goods before delivery?

A: Yes, we have 100% test before delivery.and we have quality guarantee.we hope do long-time and both-win business with customers.

Q14: How do you make our business long-time and good relationship?

A:1. We keep good quality and competitive price to ensure our customers benefit ;

2. We respect every customer as our friend and we sincerely do business and make friends with them,

no matter where they come from.

3、we will study customer’s market with customers together and send market information to customers at first to catch every chance from market.

4、We will support customers to make full range which they need.

5、If with our own brand,we will support customers by advertisement charge to make the brand more famous and better sale.